Terms & Conditions

1. Scope of Engagement

These Terms and Conditions constitute a legally binding agreement between you ("Client" or "You") and SBM Web Solution ("Company", "We", or "Us"). By commissioning bespoke software development, purchasing digital product licenses, engaging technical consulting, or signing a Statement of Work (SOW), you agree to be bound by these provisions.

2. Intellectual Property Rights & Code Ownership

We believe in transparent, unrestricted intellectual property transfer:

• Custom Software & Client Projects: Upon receipt of full settlement for designated project milestones, all bespoke source code, UI/UX designs, database architectures, and associated intellectual property developed specifically for the Client become 100% the exclusive property of the Client.
• Proprietary Reusable Frameworks: Any foundational libraries, boilerplate scaffolds, or pre-existing internal microservices retained by Company are provided under perpetual, non-exclusive, royalty-free licenses for uninterrupted client execution.
• Zero Vendor Lock-in: SBM Web Solution delivers complete deployment scripts, container configurations, and Git repositories facilitating independent cloud migration at any time.

3. Milestone Schedules & Payments

Software development proceeds in structured milestones agreed upon in the project Statement of Work. Typical milestone schedules comprise:

Invoices are payable within 7 business days via RTGS, NEFT, IMPS, UPI, or corporate wire transfer. Delayed milestone approvals may adjust subsequent sprint schedules proportionally.

4. 30-Day Hypercare Warranty & SLA

Following production deployment, every project is protected by a complimentary 30-day Post-Launch Hypercare Warranty. During this window, any defects, functional discrepancies, or system exceptions originating from the agreed specification will be resolved promptly with zero billable surcharge.

5. Non-Disclosure & Confidentiality

Both parties agree to treat all business information, trade secrets, software codebases, technical diagrams, and commercial terms as strictly confidential for a minimum period of three (3) years post contract completion, unless legally compelled by judicial subpoena.

6. Third-Party Services & Cloud Hosting

Recurring cloud infrastructure fees (AWS, DigitalOcean, Google Cloud, Razorpay, Twilio, OpenAI, etc.) are procured directly under the Client's corporate accounts or billed transparently at actuals without unauthorized markup.

7. Governing Law & Jurisdiction

These terms are governed by and construed in accordance with the laws of India. Any unresolved dispute arising out of or in connection with these agreements shall be subject to the exclusive jurisdiction of the competent courts in Madhya Pradesh, India.